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Contact points 

The contact points are equipped with video call facilities to make your presence at the airport known and activate the PRM service.

If the Assistance Point is temporarily out of order or undergoing maintenance, you can report any requirements you may have to the following numbers:

+39 06 6595 9515

Assistance points

A special assistance point dedicated to Passengers with Reduced Mobility is located in the departures hall opposite the check-in desks.

Check in independently and we will be waiting for you at the reception point to provide you with the assistance you require.


The toilets on the ground floor of Ciampino airport have a unisex stall which is accessible to people with disabilities.

Tactile routes and maps for people with visual impairments

The accessibility of the Terminals for people with visual impairments to and from the main services available within the airport, is provided by tactile routes equipped with the relevant sensory maps.